वॉयस की 40वीं सालगिरह

उपभोक्ता शिक्षा और जागरूकता में 40 वर्षों से काम कर रही है कंस्यूमर वॉयस

कंस्यूमर वॉयस लगातार 40 वर्षों से उपभोक्ता शिक्षा और जागरूकता के क्षेत्र में संघर्षरत एक स्वयंसेवी संस्था है। वॉयस लगातार भारत में उपभोक्ताओं के लिए उनके उपभोक्ता अधिकारों के संघर्ष कर रही है। दिल्ली के अलावा अन्य राज्यों वॉयस अपने हितधारकों के साथ मिलकर उपभोक्ता संबंधी विषयों में जागरूकता का काम रही है।

वॉयस, पिछले 40 वर्षों से उपभोक्ता उत्पादों का तुलनात्मक अध्ययन करता है। इसके लिए वॉयस, उत्पादों को स्वयं बाजार से खरीदता है और मान्यता प्राप्त प्रयोगशालाओं में उनका प्रशिक्षणा करवाता है।

कंस्यूमर वॉयस के लीगल विभाग में उपभोक्ता अपनी शिकायतें लेकर आते हैं। कानूनी विभाग उनकी शिकायतों को सुनता है और संबंधित विभाग से उसका हल निकालता है। इसके साथ बीएफएसआई विभाग लगातार फाइनेंस से जुड़ी उपभोक्ता जागरूकता के क्षेत्र में काम कर रहा है।

वॉयस के 40 साल पर प्रोफेसर श्रीराम खन्ना का संदेश

प्रोफेसर श्रीराम खन्ना “वॉयस” के मैनेजिंग ट्रस्टी हैं और करीब 40 सालों से कंस्यूमर वॉयस आंदोलन में संघर्षरत हैं। श्रीराम खन्ना जी का यह संदेश ध्यान से पढ़ें….

दिल्ली विश्वविद्यालय के दिल्ली स्कूल ऑफ इकोनॉमिक्स के परिसर में अप्रैल 1983 में हमने “वॉयस” की शुरूआत की। उस समय वॉयस के लॉन्चिंग में कोई समारोह या कार्यक्रम नहीं किया गया था।

यह 40 वर्षों का सफर कैसे बीत गया, पता ही नहीं चला। दिल्ली स्कूल ऑफ इकोनॉमिक्स में दिनचर्या अलग थी, जहां मुझे 1982 में वाणिज्य विभाग में नियुक्त किया गया था। मैं 1977 से गोविंदपुरी में स्थित भगत सिंह कॉलेज में वाणिज्य विभाग में काम कर रहा था। 1980 में मैंने अपनी पीएचडी पूरी की। इस दौरान 18 घंटे/सप्ताह के शिक्षण कार्यक्रम और पीएचडी शोध कार्य ने मुझे कॉलेज में बिजी रखा। कंस्यूमर आंदोलन में मेरी रूचि स्टैंटन की एक मार्केटिंग पाठ्य पुस्तक को पढ़कर जगी, जिसका उपयोग मैं अपनी नौकरी के एक हिस्से के रूप में एम. कॉम के छात्रों को मार्केटिंग पेपर पढ़ाने के लिए कर रहा था। इसने मुझे प्रश्न पूछने के लिए प्रेरित किया कि क्या भारत में एक समान आंदोलन क्यों नहीं कर सकते?

भारत में उपभोक्ता जागरूकता के लिए संघर्षरत सबसे पुरानी संस्था है वॉयस

वहीं कंस्यूमर वॉयस के सीईओ श्री आसीम सान्याल जी का कहना है कि कंस्यूमर वॉयस भारत की एकमात्र पुरानी संस्था है जो दिल्ली समेत अन्य राज्यों में अपने हितधारकों के साथ मिलकर उपभोक्ता शिक्षा और जागरूकता के लिए आवाज उठा रही है। हम सरकार, अन्य स्वयंसेवी संस्थाओं, कॉरपोरेट जगत और उपभोक्ताओं के साथ मिलकर काम रहे हैं।

प्रोफेसर खन्ना, चीफ एडिटर,

कंस्यूमर वॉयस

आसीम सान्याल, सीईओ,

कंस्यूमर वॉयस

आसीम सान्याल, सीईओ, कंस्यूमर वॉयस

“कंस्यूमर वॉयस के 40 साल पूरे होने पर हार्दिक बधाई। एक ऐसे संगठन के निर्माण के लिए प्रोफेसर खन्ना को बधाई जो भारत में उपभोक्ता आंदोलन में एक मील का पत्थर है।”

प्रो.(डां.) शीतल कपूर

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