OverviewEnacted in 1986, the Consumer Protection Act protects the interests of consumers in India against deficiencies and defects in goods or services. It makes provision for the establishment of consumer councils and other authorities for the easier and quicker settlement of consumers’ disputes and related matters. However, this Act needed changes […]
About Food Safety and Standards Authority of India (FSSAI) is an autonomous body established under the Ministry of Health & Family Welfare, Government of India. Alarmed by the rise of lifestyle diseases, FSSAI on 10th July, 2018 unveiled ‘The Eat Right Movement’, built on two broad pillars of ‘Eat Healthy’ and […]
OverviewSafer Cars in India is an initiative of Consumer VOICE supported by GRSP. Vehicle Safety is often overlooked in India. However, car accidents on Indian roads are often a result of poor safety standards in the car. The purpose of this campaign was to minimize deaths and serious injuries occurring […]
Overview267 million tobacco users in India.Among people above 15 years, 28.6% of the population currently uses tobacco products Among youth (ages 13-15 years), 14.6% currently use some form of tobacco (boys 19.0%; girls 8.3%) and 4.4% smoke cigarettes and 12.5% use other tobacco products.12.1% of daily users of smokeless tobacco […]
Overview Despite the ban on selling of loose edible oil by the Government of India, it is still available in large quantities in various states including Delhi NCR particularly in rural and slum areas. Based on various media report on adulteration in edible oil, Consumer VOICE had taken up the […]
A national study – The Impact of Quality of Internet Services on Internet Users – is being currently conducted by Consumer VOICE, supported by Ford Foundation.
OverviewThe Anne Fransen Fund (AFF) of Consumers International was founded in 1988 following the death of Anne Fransen, the first director of Consumers International member organisation, Consumentenbond in 1981. The main aim of the fund is to promote and support the growth of consumer organizations in developing countries. Consumer Voice was one of the […]