The Supreme Court observed that non-participation in a proceeding of a restitution of conjugal rights has civil consequences.

This observation was made while allowing a transfer petition filed by a wife seeking transfer of the a petition filed under Section 9 of the Hindu marriage Act for restitution of conjugal rights, pending before the Court of Ld. District Judge of Dadra & Nagar Haveli at Silvassa to the Family Court, Ahmedabad, Gujarat.

The court noted Order XXI Rule 32 of the Code of Civil Procedure which deals with the execution of decree for specific performance for restitution of conjugal rights, or for an injunction.

The provision reads as follows : Where the party against whom a decree for the specific performance of a contract, or for restitution of conjugal rights, or for an injunction, has been passed, has had an opportunity of obeying the decree and has wilfully failed to obey it, the decree may be enforced in the case of a decree for restitution of conjugal rights by the attachment of his property or, in the case of a decree for the specific performance of a contract or for an injunction by his detention in the civil prison, or by the attachment of his property, or by both.

Taking note of this, the bench of Justices CT Ravikumar and Sanjay Kumar observed:

“We are of the view that it cannot be said that nonparticipation in a proceeding of a restitution of conjugal rights, of the party who seeks for transfer of such proceeding is absolutely impactless. In fact, it has civil consequences as is evident from the aforesaid provision. In such circumstances and taking into account the distance of the court where the case sought to be transferred is pending and the place where the petitioner-wife is presently residing, we are inclined to allow the captioned transfer petition.”, the court said.

Come October 1, Birth Certificate will be considered as single document for availing several crucial services including admission to an educational institution, issuance of a driving licence, preparation of voter list, Aadhaar number, registration of marriage, appointment to a government job etc.

Announcing the implementation of Registration of Births and Deaths (Amendment) Act, 2023, Union Ministry of Home Affairs said “it will help create database of registered births and deaths which eventually would ensure efficient and transparent delivery of public services and social benefits and digital registration.”

“In exercise of the powers conferred by sub-section (2) of section 1 of the Registration of Births and Deaths (Amendment) Act, 2023 (20 of 2023), the Central Government hereby appoints the 1st day of October 2023, as the date on which the provisions of the said Act shall come into force,” the notification said

Both the Houses of Parliament passed the Registration of Births and Deaths (Amendment) Bill, 2023, in the Monsoon Session concluded last month. The Rajya Sabha passed the the bill by voice vote on August 7 while the Lok Sabha has passed it on August 1.

• The Act grants authority to the Registrar General of India to oversee a national registry of births and deaths. State-appointed Chief Registrars and Registrars will be obligated to contribute data to this national database, while Chief Registrars maintain similar databases at the state level.
• Earlier, there was a requirement for certain persons to report births and deaths to the Registrar.
• For example, the medical officer in charge of a hospital where a baby is born must report the birth. Moreover, the Aadhaar number of the parents and the informant need to be provided. The rule also applied to in case of case of births in a jail, a hotel or lodge. Herein, the jailor and the hotel manager need to provide all the relevant information. 
• Under the new Act, the list has been further expanded and will now included  adoptive parents for non-institutional adoption, biological parents for births through surrogacy, and the parent in case of birth of a child to a single parent or unwed mother.
• The new legislation allows sharing of the national database with authorized authorities like population registers, electoral rolls, and others, subject to central government approval. Similarly, state databases can be shared with state-approved authorities.
• As per the Act, any person aggrieved by any action or order of the Registrar or District Registrar may appeal to the District Registrar or Chief Registrar, respectively. Such an appeal must be made within 30 days from receipt of such action or order. The District Registrar or Chief Registrar must give their decision within 90 days from the date of appeal.

Madras HC 21 August 

The court was hearing a plea filed by Abdul Rahman seeking to correct the birth date in his passport. Rahman informed the court that though his actual date of birth is September 18, 1960, it had been mentioned as February 12, 1960 in his passport which was valid till November 30 2023. He further informed that though he had given a representation to the concerned Passport authority, the same was not considered which prompted him to approach the court.

Justice GR Swaminathan of the Madurai bench observed as under:

“It is true that the passport is a solemn document and the applicant must offer correct particulars at the time of application. But some times, errors do happen. The petitioner has enclosed his certificate of birth issued by the competent authority and it is seen therefrom that the petitioner was born on 18.09.1960. When the birth certificate has been produced, the passport entry must conform to the brith certificate.”

Opposing this, the standing counsel for the Passport authority informed the court that Rahman ought to have been careful while furnishing the particulars at the time of filing the application. He added that the Passport is a solemn document of highest respect and if the particulars set out in the document are unreliable, it would have serious repercussions. Relying upon a decision of the Madurai bench, he insisted that the entries in a passport could not be casually corrected and sought for a dismissal of the petition.

The court relied on a 2016 decision whereby the High Court had taken a positive approach in a similar case and thereby it held that Rahman could submit a fresh application, even at the time of renewal of the passport. The court also directed Rahman to place a certified copy of the birth certificate before the authorities and directed the authorities to make the appropriate correction according to the birth certificate.

1) Jitendra Yadav, Jhansi,UP 

Question: Booking of land cancelled ,Refund of money paid to Builder 

Facts: Agreed to sell document signed .Before registration terms were objected to and refused to register. Total money paid Rs 2, 96.000/-in instalments (1000 +99000/on -+96132/-)

Answer: If agreement not signed, no terms agreed .In case agreement as per law is to be necessary to registered, it is considered not signed .In the matter of immovable property, agreement getting registered is mandatory 

Law on the point:

How buyer has right to cancel the booking; as per agreement 

• Buyer can cancel the booking within the stipulated time frame of one month from the receipt of the Unregistered Agreement for Sale (Plot) dated14/07/2023
• That the agreement between the Promoter and the Allottee becomes

binding only after the Allottee signs and delivers the Agreement along with the necessary schedules and payments within 30 days from the date of receipt

• That Draft agreement is not submitted with allottees appearance for registration before the Sub-Registrar is also an integral part of this process. This process as per clause 20 of draft agreement is not completed ,hence there is no agreement between the parties  Reasons quoted 
• Promoter has also not taken initiative to get the document registered to make it complete contract ,hence the application of the Allottee shall be treated as cancelled as per draft agreement clause 20 &22
• The sums deposited by the Allottee, including the booking amount, are to be returned without interest or compensation.

Reasons for cancelling the deal: Legal issues

• Not following the mandatory provisions of The Uttar Pradesh Real Estate (Regulation and Development) (Agreement for Sale) Rules, 2018 of RERA Act 2016 and crucial sections such as “21. Entire Agreement” have been omitted. 
•  Non Encumbrances Certificate and a No Objection Certificate (NOC) from relevant authority not received failing which no bank approves loan 
• Land shown mortgaged to HDFC bank and for this reason required permission from bank not on record

• The verbal assurances provided by the Promoter’s representatives, differ significantly from the terms outlined in the Agreement for Sale (Plot). Such as demand for 90%payment without NOC and Non Encumbrances Certificate

Status of Contract 

No complete agreement duly registered with sub registrar exists .It is just an offer /proposal but no acceptance to the contractual agreement before the eyes of law .It is a case of given money for the purpose of a contract which is incomplete and receiver of money is under debt to the homebuyer to return the money with interest and compensation for breach of contract leading to misrepresentation to the home buyer and wasting time, energy and other opportunities 

2) Shubh Yadav 8726980953

Question: Can I go to High court for execution of consumer court order when appeal to state commission filed by OP?

Facts: Truck on loan, One month instalment not paid .Bank recovered vehicle and sold in auction. TRUCK not transferred as yet to buyer 

Filed consumer copmplaint, OP did not appear, ex party order in favour of complainant. Execution stage Now OP goes in appeal. Can I go to HC for execution, let appeal go on in state commission 

Answer: After appeal is filed execution shall be stayed .Court may order the lower commission to hear the case on merits and send back to the District commission for trial. High court has no jurisdiction to enter into the matter .In some cases where execution by revenue department is delayed, HC in writ has ordered to speed up execution but not in cases of appeal. 

3) Aniket Faridabad Haryana Ph. 8930284670

Question: phone got physically damaged, hence got repaired on my own cost during warranty can I ask for repair even out of warranty status  

Now phone not working properly and service centre refused to repair 2-3 times .And now it has gone out of warranty, can I ask for repair even out of warranty status 

Answer: Terms of warranty are important to understand .Generally during warranty period if someone other than authorised centre opens or repairs your product ,warranty does not work .But if the service centre has done repair ,you can always ask for repair .In your case product is damaged with your own fault ,there can be a problem .But law is if your complaint has been made during warranty and yet not repaired ,even after warranty lapses ,it is continuing cause of action . 

4) Advocate :Raj Jain

Question: Can the LIC policy be questioned under section 45 of Insurance act after revival of policy by paying missed premium?

Facts: Fathers’LIC policy dated28.10.2016.Premium missed Revival on 16.7.2020 after proper health check-up again .Policy holder died on 18.2.2021.Three year period not completed. After revival, heart treatment .Claim rejected for Non-disclosure .Death not due to heart attack 

Answer:

Two questions involved –

• Within three years ,can company cancel the policy ?YES Section 45 (2) A policy can be called  in question at any time within three years from the date of commencement of the policy or the date of revival of the policy or from the date of rider of the policy…..

But it should be communicated in writing to insured about the reason and decision and opportunity to explain  

• If cause of death is not the non-disclosure of material fact ,in your case heart attack ,you need to specifically disclose with evidence the cause of death and prove facts so not disclosed are not “material’ in your case

5) Abhishek Singh Rathore Pune 

Question: Can my vehicle be changed or refund in case of feature missing?

Facts: Purchase of car from Tata Motors May 2023 .In July I realised one feature missing which was mentioned in Brochure (Dual function of DRL with indicator) when contacted showroom, stating this feature is meant for upper model and not in your model other complications also could not be repaired

Answer: If brochure confirms your version, they have to provide you feature if possible to be done .In case it is not possible and you are provided a model which is not having feature as promised, you are entitled to change car or refund.

Other complications if can be repaired, change part, everything must be tried .In case no repair possible in spite of change of parts, vehicle to be changed

6) Mr Bidhan Bouri, Bankura Calcutta

Question: How can I take legal action regarding a misdiagnosis in a medical negligence case?

Facts:

• Diagnosed with grade 2 brain cancer, following radiation therapy and chemotherapy, the doctor verbally assured and committed that the cancer could be cured through a form of immunotherapy known as ‘Dendritic cell immune therapy’.
•  Initially, six doses were prescribed, followed by three more doses, but after a total of nine doses, the cancer spread throughout the body.
• I paid over 5 lakhs for the treatment, but when I raised concerns about the incorrect treatment, I received a legal warning notice from the doctor. Reply by doctor through legal notice:
• Treatment given with consent after explaining that effects on different bodies shown in different manner.
•  Client discontinued treatment after 9 doses without advice.
• Therapy has proved effects on many patients.

Answer:

• Wait for order by HC.
•  You have choice to go back to Consumer Commission for compliance at Commission itself and surrender recovery certificate, also withdraw writ from HC if feel it was longer way.
• Can also go to nearby civil court for compliance of the District Commission order.

Question 7. (Connecting matter explaining law)

When there can be a case of Medical Negligence and when Not (Six Points)
1. When doctor is negligent
i. Damage to organ due to negligence
ii. Wrong treatment due to wrong diagnosis
iii. When treatment not chosen as per accepted and established   norms / medical research/available medical literature.

2. When doctor is not negligent
i. If five methods available for treatment, one chosen, doctor not negligent
ii. Doctor not guarantor for curing the ailment.
iii. Error of judgement different from wrong diagnosis

3. Three steps to be observed by the doctor
i. To decide whether he must take up the case or not.
ii. If taken up the case, he is to decide what treatment is to be given.
iii. Whether the treatment given as per the diagnosis made.

4. Complaint for deficiency in Paramedical services
i. Money receipt if refused
ii. Prescription or case history if refused on request
iii. Discharge summary or test reports when not provided
iv. Equipment’s short causing damage to patient or interrupt medical services
v. Infrastructure not up to mark
vi. Staff, doctors, nurses not available

5. Theory of res ipsa loquitur [ a thing speaks of itself]

In cases where the deficiency is apparent, such as the removal of the wrong limb, performing an operation on the incorrect patient, administering an injection without an allergy test, prescribing the wrong medication, or leaving surgical items inside the body during a procedure, there is no requirement for additional proof of negligence. This principle is acknowledged as “res ipsa loquitur.”

6. Payment theory

Where medical services are rendered by receiving payment as part of the terms and conditions of the services, this would amount to rendering services as defined under the Consumer Protection Act and patient is a consumer for filing case of medical negligence before the Consumer Forum.

i. All private hospitals, clinics, doctors are service providers when receive payment.
ii. All charitable hospital, clinics are service providers when hospitals/clinics are funded by some persons in charity.
iii. All Government hospitals are service providers when receive money from employer for providing medical facility to their employees.
iv. All government hospitals are service providers if they receive money from insurance company and not from the patient.
v. All Government hospitals are service provider if receive payment from some private persons for  providing private services but not receiving from all patients.
vi. Government hospital is not a service provider if not charging from anyone.

8) Advocate Sagar Rohtagi in case of Madhu Aggrawal v/s Sampurna Plantation Pvt Ltd at Hardwar Uttrakhand

Question: What action is suggested under these circumstances?

Ex parte order by District Commission 

In execution, Recovery Certificate issued, nothing done by DM, writ before Chandigarh HC for directions to DM for compliance.one such order passed by Delhi HC in similar case.

Answer:
i. Wait for order by HC.
ii. You have choice to go back to Consumer Commission for compliance at Commission itself and surrender recovery certificate, also withdraw writ from HC if feel it was longer way.
iii. Can also go to nearby civil court for compliance of the District Commission order.

9. Advocate Madhuri Lata, Telangana

Question: Can two members issue Boilable warrants in execution of Consumer Commission order?

Facts:

Can two Members, in the absence of the President, issue bailable warrants against the opposing party (OP) when there’s proof of personal service filed before the commission, and the complainant was not present on the day the proof of service was submitted? Is there any issue with such an order?

Answer:

Indeed, the complainant’s absence is a significant issue, as the commission may potentially dismiss the application by default. In the context of execution petitions, commissions are granted the authority of a First-class magistrate, specifically for execution purposes and not for other proceedings within the commission. Execution of an order is considered a criminal procedure, and any order can typically be issued by the President, unless a member is specifically authorized, through notification, to act as the President in their absence. However, if both the complainant and the President are absent, the resulting order may not withstand legal scrutiny due to the criminal nature of the procedure.

1. Rajesh (Practising advocate) Rajasthan, District Nagour 

Vehicle Burnt, total claim rejected for not filing FIR 

Please provide Case law for arguments?

Facts: Tractor /Vehicle got burnt at night ,informed Reliance Insurance Co. in the morning Company gave complaint Reference No  also 3116082678

Policy No 2601252343006331, Claim forms got signed 

Vehicle total loss claim rejected for the reason FIR not done with police or information to fire brigade. Surveyor named as Manish appointed after 18 months but survey never done.  

Case at argument stage at DCDRC, Nagour Rajasthan 

Please provide Case law for arguments?

Answer:

1. No FIR required if no crime takes place or public loss in the incident
2. IRDA Guidelines clear vide Circular dt 20.9.2011 vide their reference no –IRDA/HLTH/MISC/CIR/216/09/2011  

“the insured to intimate the company or submit the papers  within specific time is for the purpose of investigation, loss assessment etc. but this condition should not prevent genuine claims marely on technical grounds when delay is due to unavoidable circumstances”.

“insurer’s decision to reject the claim shall be based on sound logic and valid grounds, be noted such limitation clause does not work in isolation and is not absolute.” 

1. IRDA (Protection of Policy Holders Interest)Regulations 2002

“Surveyor is supposed o sumit his reportwithin maximum of 6 months anf insurance company is supposed to take decision on claim within 30 days of receipt of surveyor report’

1. Case Law: the Sikka Papers Limited V National Insurance Company Ltd.111 (2009) CPJ 90 SC 

  Surveyor report is a very important document

“In the matters concerning insurance whether it is a matter related to vehicle insurance, an accidental case or general insurance of house, factory or even insurance of goods on the way through carrier. Surveyor report is a very important document and ordinarily it cannot be challenged. Surveyor is an authorised agent of insurance companies who conducts survey of the spot, investigate the incident, evaluates loss and communicate to insurance company about the loss payable to the insured as per rules with its report’’ 

2. Nalin Kumar (Ph 8076462008) ku.nalin@rediffmail.com 

Bharti Exa Life Insurance Co. 

Question: What will happen to my execution petition heard on 28.9.23 and notice to party for compliance? 

Facts: Order in favour on 20.4.23 from Gurgaon DCDRC

Execution Application heard on 28.9.20 and notice for compliance 

Now one order from State Commission Panchkula to OP to file application for condonation of delay of 36 days .Implementation of order stayed 

Answer: Your execution order has been stayed because appeal has been filed but yet not admitted 

You need to contest their delay issue and if delay condoned, contest the case on merits .Execution petition will not be taken up now.

3. Mohammad Nadeem Mondol -Twitter Id Farya l0786

Question: Samsung phone purchased from flipcart 

Not functioning, service rejected saying purchase done on 5.9.1015

How can  get relief 

Answer: 

1. Confirm your purchase date ,if in 2015 you are not entitled to free service or repair or refund if warrantee period of one year expired and no further AMC done 
2. If you purchased within one year and make /model is of 2015,you have a case to plead you are given old model/phone .Receipt/purchase document  is a must in your case.

4. Dushyant Goutam 

Question: Return Rejected, (Product not mentioned) Unhappy with support system 

Facts :flipcart order OD42880334085351910 

Credit issued by IDFC bank without consent and forced to accept product  

EMI to be paid for CIBIL score 

Answer: If loan from bank, it’s your responsibility. You might have signed terms, no one forces to accept product if payment not made .Bank pays on your instruction only your grievance with product is different from Bank dealing 

Can check with flip cart for reason of return rejection, no cause given, no date of purchase. Hence cannot suggest, just follow the system provided for online purchase. 

5. Sandeep, Kaithal Haryana 

Question: Electricity bill ,Excesses billing issue 

Facts : Bill paid regularly for five years  .This time bill Rs 51200/-

Department says –Your bill was coming very less, now billed you on average basis.

Your meter is faulty, five years bill raised  

Status on bill always shown –F never informed about fault when meter reading taken.

Answer: Ask for inspection report which says meter faulty 

Ask for meter reading of all five years. If they don’t have meter reading, they cannot calculate for average billing also depending upon last six months bill before meter goes faulty 

As per section 56 of Electricity Act 2003, Department cannot raise bill for more than two years 

6. Guddu Kumar on behalf of mother Rohtas Sasaram Bihar 

Consumer Case No CC-44/2023 Ph 7776057735

My case before Commission, Date given as per the OP advocate, is it fair or a practice to see convenience of OP advocate

7. Anil Ramchanra Panat, Pune 

Question: Is it appropriate to include the Branch Manager and MD of Unity Small Finance Bank Ltd as individual parties in the dispute before the Consumer Commission?

Answer: For suits, claims, or complaints initiated by corporations, authorities, or units, they must be submitted under the name of an authorized individual. If an order is issued for compliance, a designated individual should be held accountable to represent the case and handle its submission or contestation.

Relevant Case Law- H.K. Singla vs. Avtar Singh Saini & Ors. Decided On 14th December 2018                                                                                  

Supreme Court as the case H.K. Singla Vs. Avtar Singh Saini & Ors. [Civil Appeal No. 11969 of 2018 Decided On 14th December 2018. 

The district court’s ruling established the responsibility of the secretary of the Chandigarh State Bank of Patiala Employees Co-operative USE Thrift & Credit Society to reimburse the complainant’s deposited sum along with interest. However, the secretary was not held personally accountable in the ruling. As a result, he could not be subjected to imprisonment under section 27 of the law because he was not named as an individual party or held personally liable on behalf of the society.

8. Ramprakash Tiwari, Jabalpur 

Complaint of Medical Negligence Against a Nursing Home 

Question: Can a Nursing Home deny the patient access to their medical information?

Answer: Mandatory and bound to provide all information related medical treatment, status and other related issues.

Case Law Jothi against State, Department of Health and Family Welfare & others

While deciding the allegation of not providing information to patient, Court held:

“When a patient enters a government hospital, he or she is examined first. The symptoms are recorded. The condition is noted. Scan or X-ray is taken. A diagnosis is made. Treatment is prescribed. Medicines (if available!!) are given. Every stage will have to be contemporaneously and accurately recorded. In the case of inpatients, discharge summary should contain all the relevant particulars. We have moved into the digital age. It should therefore not be difficult to store all the information in the digital mode. A patient is entitled to be furnished all the relevant records pertaining to his or her treatment. This right can be effectuated only if the information is stored digitally. Proper maintenance of record is an integral part of the medical services.

9. Sachin Kumar Singh, Siliguri 

Question: Can I file case against school? 

The negligence of Sri Sri Academy, the school attended by my son Krishna Singh, resulted in him getting injured while participating in a dance activity at Shankar Vidya Mandir Foundation. In response to the situation, a teacher called upon a watchman who physically dragged my son to a restroom on the third floor.

I received a call notifying me of the incident a significant two hours after it happened. It took an additional three hours to arrange for transportation to a nursing home. Initially, the school owner had assured me that he would provide video footage of the dance and the incident. However, he later retracted this assurance, explaining that the IT department staff was on a week-long leave.

Consequently, I had to take my son to Max Super Speciality Hospital in Delhi, where he remains in the intensive care unit receiving treatment. He is currently battling a traumatic condition known as Transverse Myelitis with Guillain-Barré Syndrome (GBS).

Answer: You have the option to file a case regarding the school’s failure to provide proper services. The delay in providing information exacerbated the damage that could have been minimized had it been addressed promptly. It is distressing that your child was not given proper care and was instead left to fend for themselves by being sent to a restroom.

The strength of your case hinges on whether the diagnosed condition was pre-existing and known to you or not. The Supreme Court has ruled in several instances that schools fall under the purview of the Consumer Protection Act. In a landmark case, a three-judge bench in Osmania Islamic Academy v. State of Karnataka, delivered a comprehensive judgment on August 14, 2003. The court held that students are considered consumers, acknowledging that education is a service. The judgment thoroughly examines all aspects covered by educational institutions in delivering education to students.

Bhupesh Khurana v Buddha Dental College & hospital Judgment dated on 13 February 2009 Civil Appeal No.1135 of 2001  

SC again in Civil Appeal No 3504 of 2020 (Manu Solanki and Others vs Vinayaka Mission University), the issue as to whether education is a service within the Consumer Protection Act, is pending before the Supreme Court.

 “Since there are divergent views of this Court bearing on the subject as to whether an educational institution or University would be subject to the provisions of the Consumer Protection Act 1986, the appeal would require admission. Admit,” 

10. Ghasiram Bag Noupada, Odisha 

Question: Is it possible for me to approach the Consumer Forum to file a complaint against both a government hospital and a private hospital? The patient was initially treated at the government hospital, where negligence occurred, and subsequently, they were transferred to a private hospital in a critical condition. Unfortunately, despite receiving treatment at the private hospital, the patient passed away.

Answer: You are considered a consumer according to the Consumer Protection Act if you have made payments for the services you’ve availed. Although government hospitals typically offer free services, if they have private rooms or charge specific individuals while not imposing charges on you, you fall within the realm of being a consumer.

V.Shantha V/S Indian medical association 1995 SC set the criteria –

• When Govt hospital run with the funds of govt and doctors are employees, you are not a consumer.
• When Govt. hospital is run by Govt but some private arrangement is separately done and services are given by charging fee, you are a consumer even when you have not paid any thing.  

Case Law Dr Hema, Dr Sulekha Dr Sethunath v/s S.Jayan & Others .11(2016) CPJ 306 NC National Commission has held that complainant do not fall within purview of consumer under the Consumer Protection Act.

11. Shubhit 9311234306

Question; Want to file case against Builder .Agreement done at Lucknow, I am residing in Delhi .Jurisdiction of which Consumer Commission?

Answer: New Act has made the provision that complaint can be filed at the place where consumer has work place or residence. No matter where OP has workplace, offices or residence  

34. (1) Subject to the other provisions of this Act, the District Commission shall have

Jurisdiction to entertain complaints where the value of the goods or services paid as

Consideration does not exceed one crore rupees:

Provided that where the Central Government deems it necessary so to do, it may

prescribe such other value, as it deems fit.

(2) A complaint shall be instituted in a District Commission within the local limits of

whose jurisdiction,—

(a) the opposite party or each of the opposite parties, where there are more than

one, at the time of the institution of the complaint, ordinarily resides or carries on

business or has a branch office or personally works for gain; or

(b) any of the opposite parties, where there are more than one, at the time of the

institution of the complaint, actually and voluntarily resides, or carries on business or

has a branch office, or personally works for gain, provided that in such case the

permission of the District Commission is given; or

(c) the cause of action, wholly or in part, arises; or

(d) the complainant resides or personally works for gain.

12. Mukleshwar Garnayakfrom Odisha 

Question: Date of Birth Issue 

Date of Birth on Adhar card and 10th certificate are the same but actual date of birth is not this, do not have birth certificate also .How will it affect with New Birth rules.

Answer: New Birth and Death (Amendment) Act is applicable from 1st 0ctober 2023.

Henceforth from 1st October, birth certificate shall be required for admission in schools, issuance of driving licence, preparation of voter list Adhhar number registration of marriage appointment to the Govt jobs. 

But those who already have school certificate or adhar cards or licence etc, those will stand valid. 

Use of birth certificate: The Bill requires the use of birth and death certificates to prove the date and place of birth for persons born on or after this Bill comes into effect.  The information will be used for purposes including: (i) admission to an educational institution, (ii) preparation of voter lists, (iii) appointment to a government post, and (iv) any other purpose determined by the central government.

Ref Section 13of the Act 

“(3) Notwithstanding anything contained in any other law for the time being in force, the certificate referred to in sub-section (2) or section 12, shall be used to prove the date and place of birth of a person who is born on or after the date of commencement of the Registration of Births and Deaths (Amendment) Act, 2023, for the purposes of—

 (a) admission to an educational institution; 

(b) issuance of a driving licence; 

(c) preparation of a voter list; 

(d) registration of a marriage;

 (e) appointment to a post in the Central Government or State Government or a local body or public sector undertaking or in any statutory or autonomous body under the Central Government or State Government; 

(f) issuance of a passport;

 (g) issuance of an Aadhaar number;

13. Priyanka from Bangluru (Name Annonimus)

Question: Promised to give admission as irregular student in Bhuwan College Bengaluru Rajiv Gandhi Institute. Session 2022-2023. Admission not given, exams not allowed in spite of payments throughout the academic session (2022-2023) in instalments for every term. Total paid   Rs 1,79000/-She has come from chhatisgad to Bengaluru for job, cannot do regular course. First Rs 30000/- given to college but thereafter to the account employee of college gave with a promise to get admission 

Answer: Appears case of misleading and abstracting money .May be could not or was not possible to get admission as irregular student.

• Can File FIR for cheating 
• Write to institute the events took place and can get 30,000/- paid without admission 
• File consumer case making college /institute party stating their employee mislead amounts to deficiency in services 

14. Sachin Goutam  @sachingoutamseo

Govt advocate appointed, case for mobile to be filed nothing done for last two months .What to do?

Answer: Contact Legal Services Authority where you applied for and got Govt. advocate, complain for the same 

15. @Sanatgarnayak4386

Question: Student of BSc 2nd year Have no birth certificate but on records it is 2003 which is correct .As per new rules, for everything birth certificate required 

Answer: as above reply to question 2

Use of birth certificate: The Bill requires the use of birth and death certificates to prove the date and place of birth for persons born on or after this Bill comes into effect. (1st October 2023)

16. @struggleworld4132

Question: Two shops in my house, electricity bill comes on one meter only Department disconnected supply and imposed Rs 34000/- bill

Answer: you are using domestic meter for commercial use .This is unauthorised use of electricity as per section 126/135 of Electricity Act 2003. Hence penal billing done. 

Get separate meter for shops, request department to give some rebate if you promise to follow the system. 

17. Venkateshan from Karnataka 

Question: OP not complying the order .If party goes to jail after NBW, how will I get relief 

Answer: Sending jail and fining for non-compliance of order will not dilute your right .OP will still have to pay your dues as ordered, it cannot be changed even if OP finishes his jail period. 

18. Guddu Kumar (Rohtas)Sasaram

Question: excess bill received after 20 months .took meter for checking to department ,got acknowledgment of meter given.Before court not appearing for two dates ,no WS given45 days are over. Can court refuse to take WS on next date? They say meter not received by them I have proof 

Notice to party-15.7.2023

Hearings -3.7.2023, 11.8.20231.9.2023, 12.9.2023

Answer: Yes, you give in writing to commission to close the defence of OP, and go ahead with your case and order on merits.