Empower consumers through testing and evaluation of products and services
Propagate the concept of “best buys” of products or services in India as is prevalent in developed countries
Develop a centre for comparative testing, based on the best global norms and practices as a member of reputed organisations like Consumers International and International Consumer Research & Testing (ICRT)
Educate consumers on good and fair business practices, including their right to grievance resolution
Represent and protect consumers’ interests with all regulatory bodies and standard-setting institutions

Advocacy