Have a Grievance against a NBFC? There is an Ombudsman to go to
Have a Grievance against a NBFC? There is an Ombudsman to go to Thanks to the new Ombudsman Scheme launched this year, individuals investing in fixed deposit schemes of non-banking financial companies (NBFCs) now have a government body to fall back upon in case of...
Not Allowed to Board a Flight? The airline could be at fault
Not Allowed to Board a Flight? The airline could be at fault In the recent case of Air France versus OP Srivastava & Others (First Appeal No. 310 OF 2008), the National Consumer Disputes Redressal Commission (NCDRC) held that not permitting a passenger holding a...
Can Consumer Forums Set Aside the Arbitration Clause?
Can Consumer Forums Set Aside the Arbitration Clause? After 2015, the year in which an amendment was made to Section 8 of Arbitration and Conciliation Act, 1996, several cases were discussed at the National Commission as well as the Supreme Court wherein it seemed...
Consumers can approach civil and consumer courts too for compensation in case denied boarding: DGCA
Consumers can approach civil and consumer courts too for compensation in case denied boarding: DGCA The Delhi High Court has confirmed that the Civil Aviation Rules provide an immediate relief as compensation to passengers who are denied boarding. This does not mean...
Builders can’t force Buyers to go for Arbitration
Builders can’t force Buyers to go for Arbitration Ankur Saha, Head-Legal Desk: Arbitration has been introduced in the legal system to enable speedy resolution of disputes in civil cases. It is common knowledge that litigation in civil cases can go on for years in a...
Arbitration agreements cannot oust the jurisdiction of consumer forums
Arbitration agreements cannot oust the jurisdiction of consumer forums In a recent judgement, the Supreme Court affirmed that arbitration agreements cannot oust the jurisdiction of consumer forums. The order will benefit homebuyers who usually have an...