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Home - Articles for consumers - Tips
Articles for Consumer  :  Tips
 

Important Consumer Advisory ....

Banking Sector

1. Always keep the helpline number/fax number/address details of the bank.

2. Keep the card in safe custody.

3. Conduct ATM transactions secretly. The secret PIN code should be remembered and may be changed at intervals.

4. If your card is swallowed then immediately inform the bank.

5. Check machine for signs of tampering.

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Electricity Sector

•  Insist on buying standard products- ISI marked wherever applicable.

•  Bureau of Energy Efficiency (BEE) has commenced star marking of electrical equipment commonly used. Buy the products as per star marking.

•  Avoid procuring sub-standard electrical products.

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Insurance Sector

•  Always obtain receipt for any payment made.

•  Check the instructions printed on the policy documents.
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Telecom Sector

•  Your telephone can not remain dead for more than three working days. The companies otherwise are required to credit your bill with rental rebate as a penalty (e.g. if connection remain dead for more than 3 days, rebate has to be given for 7days rental)

•  The amount of security is required to be refunded within 60 days otherwise companies will have to pay you interest @10 .p.a for delays beyond 60 days.

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