Consumer Voice :: VOICE UNITS!

Voice Units

Editorial

Comparative Testing

Food Safety

Legal

Marketing

VOICE - Voluntary Organization in Interest of Consumer Education - is the Voice of and for the consumers in every sense. A voluntary action group, it consists of academicians, professionals and volunteers channelising their energies towards creating informed consumers.

We have various departmants like Editorial, Food Testing, Legal, Marketing etc., catering to the numerous needs of the consumers.

editorial

The Editorial department of VOICE brings to you the three in-house magazines and Digital Version on Consumer VOICE magazine on www.consumer-voice.org

Consumer Voice Online	: Daily Updates
Consumer Voice(English)	: Monthly
Consumer Voice( Hindi)	: Bimonthly

Comparative Testing

PRODUCT TESTING- we get various products tested by the renowned accredited laboratories in order to establish their comparative qualities conforming to standards and their prices. The purpose of testing is to inform the consumers about the comparative quality vis-à-vis price to enable them to make correct choice of product at best price.

legal

CONSUMER LAW AND LEGAL COUNSELLING- We provide legal counselling to our subscribers to seek grievance redressal under the Consumer Protection Act, 1986. VOICE receives around 500 legal queries every month from the consumers through every possible means. People write in to us their problems, put them online on our website www.consumer-voice.org or simply walk-in our offices with their problems.
We also lobbied with the government and Member of Parliaments to seek suitable changes in the Consumer Protection Bill to amend the Consumer Protection Act, 1986.

marketing

Today, the marketing responsibility of Voice marketing Department has increased enormously to conduct market research amongst the exciting subscriber to find out their choices, preference as far as Consumer Voice magazine is concerned. On the basis of these findings the marketing department helps editorial team to bring in changes and improvement in the magazine that enlarge number of subjects, and expand the horizon of fields of information for the benefits of the subscribers.

Amongst the channel of communication used by the Marketing Team regular mailers and other printed material has helped both subscribers and the marketing team to be in touch on a regular basis.

At this age of Internet, Voice is also using the technology to reach the ever-increasing users base by introducing an online version of Consumer Voice magazine.

food safety

HEALTH AND FOOD SAFETY- VOICE has been conducting workshops, surveys and campaigns on health and food safety in various parts of the country in collaboration with Govt. of India and its international partners.